Terms of Service

Last Updated: January 2025

Welcome to VixenSA. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before creating an account or using our services.

These Terms constitute a legally binding agreement between you and VixenSA. If you do not agree to these Terms, you may not use our platform.

1. Definitions

"Platform" refers to the VixenSA website, mobile applications, and all related services.

"User," "you," or "your" refers to any person or entity using the Platform.

"Advertiser" refers to users who create profiles to advertise companion or massage services.

"Client" refers to any member of the public who views profiles or contacts an Advertiser, whether or not they have registered an account with us. Most people who contact Advertisers through the Platform have no account and are unknown to us.

"Content" refers to any text, images, videos, or other materials uploaded to the Platform.

2. Eligibility

By using VixenSA, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You are not prohibited by law from using our services
  • All information you provide is accurate and truthful
  • You will comply with all applicable local, state, and national laws

3. Account Registration

To use certain features of the Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

4. User Conduct

You agree not to:

  • Use the Platform for any illegal purpose or in violation of any laws
  • Post false, misleading, or fraudulent content
  • Impersonate another person or entity
  • Harass, threaten, or harm other users
  • Upload content containing viruses or malicious code
  • Scrape, copy, or download content from the Platform without permission
  • Attempt to gain unauthorized access to the Platform or other accounts
  • Use automated systems or bots to access the Platform
  • Engage in any activity that interferes with the Platform's operation

5. Content Guidelines

All content posted on the Platform must:

  • Be your own original content or content you have permission to use
  • Not contain nudity or explicit sexual content
  • Not include personal information of others without consent
  • Not promote illegal activities or services
  • Not contain hate speech, discrimination, or offensive material
  • Comply with all applicable laws and regulations

We reserve the right to remove any content that violates these guidelines without notice.

6. Fees and Payment

VixenSA charges a monthly subscription fee for advertising services. By subscribing, you agree to:

  • Pay the stated subscription fee (currently R99/month)
  • Automatic renewal of your subscription unless cancelled
  • Provide valid payment information
  • No refunds for partial months or unused services

We reserve the right to change our pricing with 30 days' notice. Some long-standing accounts have a rate locked in from when they joined, which is exempt from increases.

7. Free Trial

New users may receive a 30-day free trial. During the trial:

  • You have access to all Platform features
  • You can cancel anytime before the trial ends without charges
  • After the trial, you'll be automatically charged the subscription fee
  • We reserve the right to modify or cancel free trials at any time

8. Verification

Video verification is optional. By submitting a verification video, you:

  • Grant us permission to review and process your video
  • Understand videos are automatically deleted 2 days after approval
  • Confirm the video is of yourself and not someone else
  • Accept that we may reject videos that don't meet our standards

Verification badges may be revoked if profiles are found to be fraudulent.

9. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Platform, you consent to our data practices as described in the Privacy Policy.

10. Intellectual Property

The Platform and its content (excluding user-generated content) are owned by VixenSA and protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or distribute Platform content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works based on the Platform

You retain ownership of content you upload but grant us a license to use, display, and distribute it on the Platform.

11. Arrangements Between Users

VixenSA is an advertising platform. We are not a party to anything that happens between users.

Advertisers pay us a subscription fee to list a profile. That is the entire commercial relationship we have with anyone. Specifically, we do not:

  • Introduce, match, refer, employ, manage or represent any Advertiser
  • Take any commission, share or fee from what a Client pays an Advertiser
  • Handle, hold, process, escrow or guarantee any payment between users
  • Set, negotiate, endorse or enforce any rate, service or arrangement
  • Screen, vet, background-check or verify the identity of Clients
  • Have any record of who contacts an Advertiser, or of what is agreed

Every arrangement, meeting and payment happens away from the Platform, directly between the people involved and on terms they set themselves. We have no visibility of it and no ability to intervene in it.

Clients are members of the public. Anyone with a web browser can see a public profile and use the contact details on it. They do not need an account, and in most cases we have no idea who they are. A person contacting you through the Platform has not been checked or approved by us in any way, and their appearance on or use of the Platform is not a recommendation from us.

Non-payment and disputes. If a Client does not pay you, cancels, or behaves dishonestly, that is a matter between you and that person. We cannot recover money on your behalf, compel payment, or act as an arbitrator, and we accept no liability for any loss arising from it. This is not indifference - it is that we are not part of the transaction and hold nothing that belongs to either side.

What we can do. Members can flag a client's number in the Members Forum so other Advertisers are warned, and we will act on Platform accounts that breach these Terms. Serious matters - including non-payment, threats, assault or theft - should be reported to the South African Police Service. Nothing in these Terms limits your right to do so.

12. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

  • Uninterrupted or error-free service
  • Accuracy or reliability of content
  • Results from using the Platform
  • The conduct of other users

You use the Platform at your own risk.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIXENSA SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from user interactions or transactions
  • Any amount exceeding the fees you paid in the past 12 months

14. Indemnification

You agree to indemnify and hold VixenSA harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or violation of any rights of another party.

15. Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Harassment of other users
  • Any other reason at our sole discretion

You may cancel your account at any time from your dashboard.

16. Dispute Resolution

Any disputes arising from these Terms or use of the Platform shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be governed by the laws of South Africa and resolved in the courts of Cape Town, Western Cape.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform after changes constitutes acceptance of the modified Terms. We will notify users of significant changes via email or Platform notification.

18. Contact Information

If you have questions about these Terms, please contact us:

  • Email: vixensouthafrica@gmail.com
  • WhatsApp: +27 63 630 7985
  • Location: Cape Town, South Africa

By using VixenSA, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.